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19 ans d'experience

Competences

Inventory & Stock Management Team Leadership & Supervision Workforce Scheduling Visual Merchandising Standard Operating Procedures (SOP) Staff Training & Development Customer Relationship Management (CRM) Point of Sale (POS) Operations Data Entry & Record Keeping Conflict Resolution MS Word MS Excel MS PowerPoint

Experience

Store Assistant

IKEA

2024-12 - 2026-08

Proactively approached customers to identify home furnishing needs, delivering detailed product knowledge that boosted satisfaction and met daily sales targets. Executed visual merchandising according to IKEA’s global planogram, ensuring correct pricing, labeling and display to maximise floor appeal. Monitored stock levels and performed regular cycle counts, achieving 100 % product availability and reducing shrinkage. Operated POS systems for over 100 customers daily, processing cash and digital transactions accurately. Handled customer inquiries, returns and exchanges at the information desk, maintaining high brand loyalty and retention.

Storekeeper

SECURITIES HOUSE INDUSTRIAL CONSULTANCY WLL / CAESARSGROUP

2017-01 - 2024-02

Directed daily departmental operations for seven years, ensuring productivity targets and quality standards were consistently met. Managed comprehensive staff rosters and leave calendars, optimizing labor distribution to guarantee 100 % coverage during peak hours. Assigned specific duties based on skill sets, overseeing workflow improvements that increased departmental efficiency. Enforced strict adherence to corporate policies and SOPs, maintaining regulatory compliance and operational integrity. Tracked team attendance and performance metrics, providing coaching and supervision to sustain a high‑performing work environment.

Storekeeper

BRIGHT MARKETING GROUPS PEDANORTH

2007-09 - 2016-11

Managed end‑to‑end inventory cycles, including procurement, stock rotation and replenishment, maintaining optimal product availability while minimizing waste. Directed onboarding and professional development of store personnel, ensuring consistent skill growth and service quality. Oversaw visual merchandising and planogram compliance to enhance product visibility. Implemented inventory control procedures that reduced shrinkage and improved stock accuracy. Coordinated with suppliers and logistics to streamline supply chain operations.

Langues

Malayalam

fluent

Tamil

fluent

English

fluent

Hindi

fluent

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