Head of Fashion & Luxury Products

About the role

We are seeking a Head of Fashion & Luxury Products to develop and lead our expertise in high‑end fashion and luxury services. You will shape product and partner strategy, train our concierge team to deliver world‑class service, and drive revenue growth in close collaboration with Sales, Marketing, and Customer Success.

Key responsibilities

• Build and expand internal expertise in fashion, haute couture, high jewelry, fine watchmaking and exclusive personal shopping services.
• Create, develop and drive sales of new products and services within the luxury category.
• Train and up‑skill concierge and lifestyle managers on luxury goods and service delivery.
• Partner with Service, Marketing, Customer Success and Sales teams to maximise category revenue.
• Establish and manage a network of partner brands, fashion houses, private showrooms and independent experts.

Required profile

• Deep knowledge of the global fashion and luxury market, including haute couture, high jewelry and rare vintage pieces.
• Strong B2B negotiation experience with fashion houses, distributors and private showrooms.
• Ability to translate market trends and client demand into commercially viable service offerings.
• Experience designing training programmes and delivering them to front‑line teams.
• Proven track record of cross‑functional collaboration with Sales, Marketing and Customer Success.
• Fluent English (C1/C2); French or Italian is a strong plus.

Required skills

What we offer

• A strategic role with direct impact on business growth.
• Competitive compensation package (fixed salary plus bonuses).
• Work location in Tallinn with a global client base.
• A professional team that values ambition, speed and exceptional quality.