German Travel Consultant

About the role

Hurtigruten Estonia OÜ, part of the Hurtigruten group, is hiring German Travel Consultants for its Tallinn office. You will inspire guests to book voyages and deliver top-tier customer service by phone and email. The position is full-time (40 h/week) with rotating shifts, and an EU living and working permit is required.

Key responsibilities

• Inspire and sell: turn curiosity into bookings using travel knowledge and genuine enthusiasm.
• Guide guests through calls and emails, keeping interactions easy and personal.
• Recommend upgrades, excursions or other extras that make trips memorable.
• Keep guest information up to date in the CRM and follow processes.
• Learn from feedback, share ideas and help improve the experience for guests and colleagues.

Required profile

• Fluent German (C1+ level).
• Travel or sales experience and a passion for creating "wow" moments.
• Goal-oriented, quick to learn and able to stay calm under pressure.
• Team player who enjoys working with people and hitting targets.

What we offer

• Base salary from 1,675 EUR gross per month plus sales commission.
• 6 extra paid days off.
• Sports compensation or extra health insurance.
• Language support, personal development and ongoing training.
• Staff discounts on Hurtigruten voyages.
• Friendly, international office atmosphere and events such as summer days and Christmas parties.

Shifts run Monday to Friday 9:30-21:00, Saturday 10:00-19:30 and Sunday 11:00-19:30, with two weekends off each month. The ideal start date is 1 December 2026.