Group Key Accounts Manager Estonia

About the role

Mondelēz International is looking for a Group Key Accounts manager for Estonia, working remotely. The role partners with customers to define and execute a growth strategy for both Mondelēz and the customer, delivering consistent commercial results through relationship management, disciplined execution of approved strategies and efficient management of budgets, forecasts and internal sales processes. The position sits within a regional business model managed by Mondelēz Europe GmbH, Switzerland.

Key responsibilities

• Build and drive broad customer relationships across all levels, focusing on the right level within each customer.
• Execute the customer strategy and ensure delivery of the Joint Customer Business Plan (JCBP).
• Manage assigned key accounts, including account plans, quarterly brand support plans and growth plans, and negotiate with customers on their implementation.
• Contribute to strategic planning and proactively identify opportunities for improvement and growth.
• Follow integrated processes with other functions on sales and investment forecasting, trade equipment planning and reporting on execution.
• Manage the budget based on ROI principles and suggest reallocation between customers to support growth.
• Administer the sales and payments process via internal systems and keep communication and documentation with customers flowing.
• Carry out other instructions of the manager and comply with food safety, quality, environmental, occupational safety and health, data protection and ethical requirements.

Required profile

• Minimum 3 years of experience in FMCG business.
• Minimum 1 year of experience in key accounts management and negotiations.
• Bachelor's degree in Business Administration, Management, Commerce or Finance; MBA preferred.
• Fluent English and Estonian (spoken and written); Russian preferred.
• Solid knowledge of market specifics, trade structure, brands/products and competition in the FMCG sector.

Required skills

• Customer-facing roles, growing revenue and market share, and delivering results and problem solving.
• Negotiation and influencing skills.
• Understanding of go-to-market strategies, structure and business practices.