Medical Information Specialist with Estonian, English and Additional Language

About the role

Join a global team at IQVIA delivering high-quality Medical Information services to healthcare professionals, patients, and consumers. You will provide accurate, balanced, non‑promotional medical information and support safety reporting activities.

Key responsibilities

• Respond to medical and product inquiries via phone, email and approved channels.
• Provide evidence‑based, non‑promotional information on products, therapies and disease areas.
• Document customer interactions in compliance with company procedures.
• Identify, document and route adverse events and product quality complaints.
• Support safety data intake and collaborate with Pharmacovigilance, Quality and other cross‑functional teams.

Required profile

• Bachelor’s degree in Life Sciences, Pharmacy, Nursing, Medicine or related scientific discipline.
• Excellent written and verbal communication in Estonian (C2) and English; additional language at C1 level is a plus.
• Strong scientific aptitude and ability to communicate medical information effectively.
• Understanding of adverse event reporting and pharmacovigilance principles.
• Attention to detail, organizational skills and ability to manage multiple priorities.

Required skills

• Proficiency in using approved medical information resources and scientific literature.
• Ability to document interactions and reportable information in designated systems.
• Strong interpersonal skills for effective collaboration with colleagues and healthcare professionals.