Nõustaja – Tartu

About the role

As a Customer Advisor at SEB in Tartu you will be the first point of contact for clients seeking everyday banking assistance. You will help customers find the best solutions, introduce them to SEB’s products and services, and contribute to building lasting, trust‑based relationships.

Key responsibilities

• Assist clients with routine banking inquiries and provide tailored advice.
• Develop and maintain long‑term, reliable customer relationships.
• Present SEB’s portfolio of products and services that match client needs.
• Gather client feedback and support the continuous improvement of banking products.

Required profile

• Motivation to learn, develop and take on new challenges.
• Excellent communication and negotiation abilities.
• Strong teamwork skills and a responsible, precise, positive attitude.
• High stress tolerance and good time‑management.
• Fluent in Estonian, English and Russian at a conversational level.

Required skills

• Proficiency in Estonian, English and Russian for client interaction.

What we offer

• Meaningful work that supports personal and professional growth.
• Extensive training and learning opportunities.
• Possibilities for horizontal and vertical career moves within the bank.
• Attractive compensation and banking‑related benefits.
• A caring, supportive and respectful workplace culture.
• Opportunity to deliver world‑class service to customers.