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Key Account Manager

Arrow Electronics · Tallinn

Remote
Remote 🇬🇧 English

Description du poste

About the role

We are looking for a Key Account Manager to lead strategic customer engagement across the EMEA region for Arrow Global Components, a leader in electronic component distribution. The role is remote‑based with regular travel to customer sites and internal meetings throughout Northern Europe.

Key responsibilities

  • Define, implement and drive strategic engagement plans for key accounts across EMEA.
  • Manage and develop complex customer relationships, acting as a trusted advisor and strategic business partner.
  • Identify growth opportunities, expand business and drive sustainable revenue across multiple markets.
  • Develop strategies and programs to increase market share and strengthen competitive position.
  • Negotiate strategic opportunities with senior executives in customer organisations.
  • Collaborate with cross‑functional teams in Europe – sales, customer service, technical sales, business development and field application engineers – to ensure global alignment and effective support.
  • Coordinate internal departments to optimise service delivery and create value for the customer portfolio.
  • Travel regularly to customer sites and internal meetings, maintaining strong engagement.

Required profile

  • Bachelor’s degree or extensive market experience.
  • Proven experience in strategic or key account management within a B2B sales environment.
  • Professional sales background, preferably in electronic components, technology or a related industrial market.
  • Strong English communication skills, both spoken and written.
  • Excellent presentation and negotiation abilities, with the capacity to influence stakeholders at all levels.
  • Motivated, ambitious, resilient and comfortable with frequent travel.
  • Team player eager to act as a trusted advisor for customers and internal teams.
  • Ability to work effectively in an international, multi‑location environment.

Required skills

  • English (spoken and written)
  • Negotiation
  • Presentation
  • Customer relationship management

What we offer

  • International and diverse work environment that is both fun and collaborative.
  • Strategic EMEA role with exposure to different markets and customers.
  • Opportunity to work remotely while maintaining strong customer engagement.
  • Professional development within a global electronics distribution leader.

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Arrow Electronics

Tallinn