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Fine Jewellery Host - Onboard Cruise Ship

Harding+ · Tallinn

Nouveau
Mid 🇬🇧 English

Description du poste

About the role

Harding+ is looking for a Jewellery Host to lead guest engagement and deliver its onboard SEVEN fine jewellery programme on cruise ships around the world. The host is the public face of the brand, creating excitement around the collections, hosting seminars and events, building appointments and relationships with high-potential guests and turning that engagement into sales. The role lives and works at sea within a close-knit retail team.

Key responsibilities

  • Own the day-to-day delivery of the SEVEN voyage programme and make the brand come alive onboard
  • Host seminars and presentations, from intimate in-store moments to larger theatre settings, using storytelling and showmanship
  • Connect the design, craftsmanship, gemstones, provenance and meaning of each product to each guest's story, celebration or aspiration
  • Drive guest traffic through ship events, VIP invitations, cabin drops, raffles, referrals and networking
  • Identify and qualify high-potential guests, secure appointments and prepare personalised experiences
  • Work with the sales team, Retail Manager and Fine Jewellery Sales Coach to convert engagement into sales
  • Plan and run the voyage event programme end to end, from promotion and preparation to lead capture and follow-up
  • Track performance against targets and adjust the plan to maximise commercial opportunities
  • Share storytelling and product knowledge with the wider team

Required profile

  • At least two years in cruise-line or luxury retail, ideally fine jewellery, or equivalent high-value luxury sales and event-hosting experience
  • Excellent public speaking and presentation skills, comfortable hosting seminars, events and theatre presentations
  • Strong storytelling and product-romancing ability, with strong fine jewellery, diamond and gemstone knowledge, or the ability to learn it quickly
  • Proven luxury sales and clienteling skills, including relationship building, objection handling and closing
  • Strong commercial judgement and resilience in a fast-paced, international environment
  • Excellent spoken and written English

What we offer

  • Competitive salary and commission, all take-home pay
  • Accommodation and meals provided onboard; no household bills while at sea
  • Support with visas and seafaring documents
  • In-house training on sales, product and brand
  • Contracts of up to 6 months, usually followed by 1 to 2 months at home
  • Opportunity to travel independently after the contract on selected cruise lines, with support for return travel

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Harding+

Tallinn