Content Specialist (Wolt Market)

About the role

As a Wolt Market Content Specialist you own a central part of the customer experience to drive conversion. You create and enhance the retail selection via the Wolt Market Catalog and run events and promotions. You are expected to be an independent specialist who can deliver every day, with support available along the way.

Key responsibilities

• Engage customers through creative product content strategies covering the Catalog, marketing and promotions.
• Keep content accurate, complete and relevant by researching missing information with vendors.
• Analyse customer signals and existing analyses to find actionable insights and opportunities, and draft solutions for a seamless customer journey.
• Drive standardisation and automation across Catalog and Promotions, sharing with the global Content community while keeping SEO needs in mind.
• Follow content strategy guidelines, suggest improvements, and collaborate with Category, Inventory, Operations and Local Marketing Managers to improve assortment and sales.

Required profile

• Experience handling large amounts of data and turning it into customer insights and actions.
• Trade marketing and merchandising experience to guide high-quality traffic to venues.
• Ability to dig deep into problems, perform root cause analysis and recommend solutions.
• High attention to detail and ability to manage several competing priorities at once.
• Fluency in English and a relevant local language.

Required skills

• Excellent skills in G Suite or MS Office (Word, Excel).
• Understanding of Looker and SQL is a strong plus.

The starting pay falls within the range of EUR 2,473 to EUR 3,091, depending on skills, experience, location and market conditions. The position is not eligible for an equity/RSU grant.