Medical Information Specialist – Estonian, English & Additional Language

About the role

Join IQVIA’s global Medical Information team in Tartu, providing accurate, balanced, and non‑promotional medical information to healthcare professionals, patients, and consumers. You will also support safety reporting by identifying and routing adverse events and product quality complaints.

Key responsibilities

• Respond to medical and product inquiries via phone, email and approved channels, delivering evidence‑based information.
• Document customer interactions in line with company procedures and quality standards.
• Utilise approved medical information resources and scientific literature to address queries.
• Identify, document and route adverse events, product quality complaints and other reportable information.
• Support safety data intake activities and maintain accurate records in designated systems.
• Collaborate with Medical Information, Pharmacovigilance, Quality and other cross‑functional teams.
• Participate in training, quality initiatives and continuous‑improvement projects.

Required profile

• Bachelor’s degree in Life Sciences, Pharmacy, Nursing, Medicine or a related scientific discipline.
• Excellent written and verbal communication skills in Estonian (C2/Business level) and English; additional foreign language at minimum C1 is a plus.
• Strong scientific aptitude with the ability to communicate medical information effectively.
• Understanding of adverse event reporting and pharmacovigilance principles.
• High attention to detail, strong organisational skills and ability to manage multiple priorities.
• Excellent interpersonal skills for building effective relationships with colleagues, clients and healthcare professionals.