Payments Operations & Fraud Analyst (Finnish)

About the role

You will defend the interests of Sisu Group and its patrons against financial threats in the online gambling sector. Acting as the first line of defense, you will identify suspicious behavior patterns and ensure regulatory compliance while providing a secure experience for players.

Key responsibilities

• Detect and manage fraudulent accounts using analytics and AI‑powered tools.
• Process customer payouts, verify documents and handle AML tasks.
• Escalate potential risks and coordinate with payment service providers.
• Respond to customer queries via email and occasional calls.
• Train and mentor new team members and take ownership of issues during shifts.
• Produce reports on fraud trends and suggest improvements.

Required profile

• Minimum 1 year experience in online gambling, fintech or related tech roles focusing on payments, fraud or AML.
• Excellent verbal and written communication in English and Finnish.
• Familiarity with financial regulations and compliance procedures.
• Ability to adapt to a fast‑paced environment and work flexible shifts.

Required skills

• Proficiency with KYC tools and related platforms.
• Knowledge of crypto investigation, especially blockchain transaction tracing.
• Experience with AI‑powered transaction monitoring or fraud detection tools.
• Use of analytics tools for fraud detection.

What we offer

• Competitive compensation package with stock options.
• Generous paid time off.
• Hybrid work model (4 days onsite, 1 day remote).