Accounts & Sales Manager Estonia (12-month contract)

About the role

Brambles, owner of CHEP, is hiring an Accounts & Sales Manager for Estonia on a 12-month contract. The role manages a portfolio of customer accounts to secure retention, profitability and satisfaction, supports business growth by finding new opportunities in assigned sectors and regions, and builds strong customer relationships through solution-driven communication.

Key responsibilities

• Manage and develop relationships with a portfolio of customers, aligning with CHEP's business strategy and delivering revenue growth and satisfaction targets.
• Collaborate with internal teams on strategic account plans focused on growth and cost-efficiency.
• Lead contract negotiations so terms meet customer needs while supporting business objectives.
• Conduct customer business reviews, address concerns and ensure compliance with audit requirements.
• Monitor and report account performance, including customer satisfaction metrics, and plan improvements.
• Build strong relationships with key contacts in customer organisations to improve supply chain efficiency.
• Identify new business through prospecting and networking, and lead customer retention initiatives.

Required profile

• Fluency in Estonian and English.
• Ability to drive strategic growth through business development plans and execute sales initiatives such as direct customer engagement, solution selling and deal closing.
• Experience managing customer partnerships through negotiation and contract management.
• Willingness to represent CHEP externally at industry events and build relationships with FMCG leaders.

Required skills

• Account management and relationship management
• Negotiation and contract management
• Sales communications and business development
• Data storytelling and market analysis

What we offer

• Company car, monthly benefit allowance, bonus plan, laptop and iPhone.
• Hybrid remote work.
• Opportunities to develop skills in a worldwide logistics company and take part in worldwide projects.
• Support at every stage of your career and the chance to build independence.